Anonymous
map-marker Houston, Texas

Cancelled subscription and still being charged

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Discovery Channel - Cancelled subscription and still being charged

I have been canceling Discovery+ since August 14 this is my sixth attempt now you charged me 1995 or whatever came out of my account and I am very upset because I don't have that kind of money

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User's recommendation: Y'all need a customer service where people can actually talk to represent

Ludie Afq

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Verified Buyer
|

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Verified Reviewer
| map-marker Seattle, Washington

Pay bill.

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Discovery Channel - Pay bill.

My debit card ending in 9133Keep your PayPal account updated!was used for fraud, my bank issued me a new debit card. I now have that Mastercard ending in 7050, set up in my PayPal account! You can take money from my PayPal account debit card...thank you kindly for your time and help in this matter!

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User's recommendation: Keep your PayPal account updated!

Resolved
Kalliopi Gkf

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Verified Reviewer
| map-marker Seymour, Indiana

Resolved: Can not login to discovery plus

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If I don't watch Discovery Plus for a while and then try to watch it they want me to log in. Which is ridiculous I pay my monthly fees every month I shouldn't have to log in.

I forget the password and stuff and then try to change it and can't. So here I sit not being able to watch Discovery plus even though I'm paying for it.

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User's recommendation: Have a customer service line that is available 24 hours so when someone has a real problem they can talk to a human.

Rafeal Lgr
map-marker Charlotte, North Carolina

Why i have to keep signing in!

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Yeah by being about to talk to someone right then instead of listening to a automated voice!...my money gets taken monthly but I have to sign in each time I want to watch the channel...make it make sense!

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Brock U Qhs

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Verified Reviewer

Disappointed

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Why has Discovery Plus been so erratic? Shows like Street Outlaws suddenly disappear, then Gold Rush is on one week and not the next.

There is no consistency anymore. I used to love Discovery Plus, but now I am seriously considering canceling altogether!

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Pros:
  • Great shows
Cons:
  • Inconsistency

Preferred solution: Apology

User's recommendation: Discovery plus is very inconsistent shows will disappear others on one week then not the next

Lein A

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Verified Reviewer
| map-marker Humboldt, Tennessee

Extreme disappointment with casing on some of my favorite shows. When you decided in your infinite wisdom to eliminate The Last Alaskans it was like entire family was killed off, Not Good

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You just eliminated and entire program

Now your eliminating selected people on many shows - no good bye where'd they go just they aren't there. Not a good look for any show

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Kesho S

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Verified Reviewer

Camel discovery channel

Cancel the channel. I am finished with the shows.

I did like it. This process of cancellation is frustrating.

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Julie W Jgc

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Verified Reviewer

Excessive commercials of the same 6 commercials.

I literally watch six minutes of my program and then have to watch three solid minutes of commercials, the same six commercials every six minutes. So annoying.

No thanks. When I am finished with this program, I will not watch this channel anymore. We pay for internet to be able to pay for our TV provider to watch programming.

They should pay us to watch their commercials, we should not have to pay to be influenced by their commercials. This world is *** backwards.

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Pros:
  • Good programs
Cons:
  • Too many commercials

Preferred solution: Fewer commercials. The number of commercials compared to time watching the program is outrageous

Moira Sbu
map-marker Orlando, Florida

What is your channel promoting homosexuality in animals

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your programs ar falsely promoting homosexuality in animals without any scientific proof. This is unacceptable because it is not scientifically proven.

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User's recommendation: Don’t watch expedition Bigfoot unless you are stupid enough to believe that animals are ***

Resolved
Jeron Rhb

Resolved: cancel my subscription, under the name of Marsha...

cancel my subscription, under the name of Marsha Dollar. I cannot talk to anyone over the phone please help

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Jack G Qjh

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Verified Reviewer

Stop subscription

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I tried to put discovery +on my tv it took my email but never skipped down to password. I tied on my phone and all it did was bill me I couldnt get in.

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Loss:
$6
Pros:
  • Hard to talk to a machine

Preferred solution: Full refund

User's recommendation: Speak to a real person

Chris M Mad

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Verified Reviewer

I ordered Discovery+ and nothing's coming in to the watch.

I ordered the channel and nothing's coming in over to open the channel. And nobody's talking to me. I don't get any response and I don't chat well.

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Preferred solution: Deliver product or service ordered

User's recommendation: Michael, give you a phone number where you can talk to people.

Everleigh Gkd
map-marker Clover, South Carolina

No customer service

Why is season 37 of Guys Grocery Games not on Food Network? I am a Discovery Plussubscriber?

Google

Sony TV

ATT Uverse

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Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Trula Sec
map-marker Winnipeg, Manitoba

Cancel subscription

No new movies always the same thing. Please cancel my subscription.

Thank you Sherry Rucker.

My phone number is 337-998-****. My email address is rucker.sherry24@***.com.

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Christina P Dip

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Verified Reviewer

Scary on Halloween?!

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Nothing is scary about Homestead Rescue. What a let down for the viewers by this company. Never went one year without scary shows until NOW!

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Cons:
  • Paranormal shows and scary shows

Preferred solution: Scary and paranormal shows back. Your company has let down many viewers, not just me

User's recommendation: If you want scary shows, don't buy this site!

Mary M Ebc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change payment method

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I want to talk to a person. I will cancel my subscription if I don't get help soon. Please call me back.

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Pros:
  • I like a lot of the shows

Preferred solution: To change my billing information

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